Facebook Insights Error: (#283) Requires manage_pages permission to manage the object

  • Error: FB error: (#283) Requires manage_pages permission to manage the object. Please reconnect the Facebook via clicking the Login With Facebook button from admin settings.
  • Community connector error: FB error: (#283) Requires manage_pages permission to manage the object. Please reconnect the Facebook via clicking the Login With Facebook button from admin settings.
  • This query requires additional Facebook permissions. To add the permissions, Please reconnect the Facebook via clicking the Login With Facebook button from admin settings, accepting the new level of permissions.

The error is related to the recent changes that Facebook made to their APIs in the wake of Cambridge Analytica. Our Facebook Insights connector now requires some additional permissions to access the page data and needs the user’s approval to accept those elevated permissions.

In most cases, Re-login will resolve the error. You may see a pop-up asking you to accept the new level of permissions required, and you must accept in order for the tool to continue to work.